Flexi-Pak strive to provide their customers with innovative and cost effective solutions that meet with requirements through its bespoke design & build service.
Our dedicated team of skilled technicians and engineers ensure that every customers needs are met. In the competitive packaging sector, here at Flex-Pak, we regard customer satisfaction to be paramount and work tirelessly to provide each individual customer with:
increased productivity & efficiency
less product and packaging waste
repeatable consistent quality
reduced labour costs
Using the latest technology and customer specific tailoring we are confident that we can provide the bespoke and turn-key solutions that our customers require.
The follow is a list of services that we offer, to name but a few:
- Technical assistance is available over the phone 24 hours a day
- Ability to manufacture tooling for competitor’s machinery
- Designated project contact
- Innovative design & can-do attitude
- Use of the latest 3D design packages by experienced designers
- Latest PLC programming software
- Realistic & timely delivery
- Team of excellent mechanical & electrical engineers
- Quality customer service with regular consultations throughout the process
- Pre-delivery inspection encouraged
- Ongoing support & technical advice
Flexi-Pak offers a range of support services to maximise the efficiency of customers existing machinery.
- Improvements & modifications on site
- Front line maintenance, installation & commissioning
- Maintenance contracts
- Emergency call out
Service & Spare Parts
Flexi-Pak are ready to assist with service and maintenance calls, spare parts orders and queries. Our after-sales services include:
- Immediate technical phone support 24 hours a day 7 days a week
- Site attendance by a trained service engineer for breakdowns
- Service contracts for our own and competitors equipment at competitive rates at timescales that suit customer production needs.